Refund policy

You can submit a return request within 30 days of receiving the item.

In order for us to accept returns, the item must be in the exact same condition as when you received it, unused, and in its original packaging. You will also need a receipt or proof of purchase.

To start a return, first [email protected] Please contact us.

If your return is approved, we will send you shipping instructions. Please note that we cannot accept items that have not been requested for return.

If you have any questions regarding returns, please contact us at [email protected].

Damage or Problems

Please inspect the item immediately upon receipt and contact us immediately if you receive a defective, damaged or incorrect item. We will assess the problem and take appropriate action.

We do not accept returns on sale items or gifts.

exchange

If there is a problem with your product, you can receive a new product by returning your product to the specified address and making a separate purchase after your return is approved.

refund

Once we receive and inspect your return, we will notify you of the outcome of your refund request. If your refund is approved, it will be automatically issued to your original payment method and will generally be completed within 10 business days.

Please note that it may take additional time for your bank or credit card company to process the refund and reflect it on your account. If more than 15 business days have passed since your refund was approved, please contact us at [email protected].

about shipping cost

In the case of a return due to customer circumstances, the return shipping fee will be borne by the customer.